Healthcare Quality Specialist – Your Guide to Obtaining Professional Certification in Healthcare Quality
In light of the rapid development in the healthcare sector, the quality of healthcare and patient safety have become top priorities for medical institutions. This is the context for the ISO 7101 Healthcare Quality Specialist Certification Program, which aims to equip healthcare professionals with the skills to implement best practices in quality management and improve the efficiency of clinical and administrative services.
The program is based on the requirements of the ISO 7101 standard and provides a practical methodology for implementing continuous improvement tools and enhancing patient safety within healthcare institutions.
What is the Healthcare Quality Specialist program?
It is a professional qualification program that aims to enable healthcare workers to understand and apply quality management concepts in healthcare, and to use improvement and evaluation tools to raise the efficiency of medical and administrative services, which will positively impact the patient’s experience and safety.
Program objectives
By the end of the program, the participant will be able to:
Understanding quality management concepts in healthcare.
Measuring and analyzing clinical and administrative performance indicators.
Applying continuous improvement tools in a healthy work environment.
Risk management and enhancing patient safety.
Analyzing patient complaints and improving the beneficiary experience.
Supporting compliance with international health accreditation standards.
Program details
Duration: 5 days (20 hours of preparation to pass the test).
Application method: Online qualification.
- Academic Material: A summary of the criteria will be received after the program ends.
Main themes
An introduction to quality concepts in healthcare.
Clinical and administrative performance indicators (KPIs – Quality Indicators).
Continuous improvement tools such as PDCA, RCA and FMEA.
Risk management and patient safety.
Analyzing patient complaints and improving the beneficiary experience.
Compliance with health accreditation standards such as CBAHI and Joint Commission International.
Evaluation mechanism
Conceptual test in healthcare quality: 30%
Department or service quality improvement project: 40%
Interactive assessment and practical participation: 30%
Target group
Quality and patient safety staff.
Nursing specialists.
Supervisors of medical departments.
Employees in quality and health accreditation departments.
Why choose the Healthcare Quality Specialist certification?
Because improving the quality of healthcare is no longer an option, but a necessity to ensure patient safety and achieve institutional excellence in healthcare facilities, this program provides you with the knowledge and tools to help you implement best quality practices and improve performance in the healthcare work environment.